Privacy Policy for MasalaKart.in
Effective Date: January 1, 2024
1. Introduction
This Privacy Policy describes how “MasalaKart.in” (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, browse, or make a purchase from our website, www.masalakart.in (the “Site”).
We are committed to protecting your privacy and handling your data transparently.
2. Information We Collect
We collect two main types of information:
A. Information You Provide to Us (Personal Information)
This is information you actively provide when interacting with the Site, which may include:
| Information Type | Purpose/Examples |
| Contact Information | Name, email address, shipping address, and phone number. |
| Transaction Information | Payment details (processed securely by a third-party gateway, we do not store full card numbers), products purchased (spices and masalas), and order history. |
| Account Information | Username and password (if you create an account). |
| Communications | Information contained in your correspondence with us, such as customer service inquiries. |
B. Information We Collect Automatically (Usage Data)
When you access the Site, we automatically collect certain information about your device and browsing activity:
- Device Information: IP address, web browser type, time zone, and some of the cookies that are installed on your device.
- Usage Information: Details about how you interact with the Site, including the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you navigate within the Site.
- Tracking Technologies: We use “cookies,” “log files,” and “web beacons” to help us understand user behavior and preferences.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Fulfilling Orders: To process your purchases of spices, ship your order, and provide you with invoices and order confirmations.
- Communication: To communicate with you about your order status, product updates, and promotional offers (if you opt-in).
- Site Improvement: To screen our orders for potential risk or fraud, and to optimize and improve our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
- Customer Service: To respond to your questions, comments, and requests.
- Marketing & Advertising: To provide you with targeted advertisements or marketing communications we believe may be of interest to you.
4. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above:
- Service Providers: We share information with service providers who perform functions on our behalf, such as:
- Payment Processors: To securely handle payment transactions. This includes services related to Bank Transfer/Payment Gateway transactions.
- Shipping Carriers: To deliver your spice products.
- E-commerce Platform: Our store is built on WooCommerce. Their privacy policies govern their use of your data.
- Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: [Insert Link to Google’s Privacy Policy].
- Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
5. Your Rights
Depending on your location and applicable law (such as the IT Act, 2000 in India, or global regulations like GDPR/CCPA), you may have the following rights regarding your personal information:
- Access: The right to request copies of the personal information we hold about you.
- Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
- Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.
To exercise any of these rights, please contact us using the details below.
6. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The updated policy will be posted on this page with a new “Effective Date.”
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
MasalaKart.in
Email: help@masalakart.in Mailing Address: shop no 213 kumily 685509